Lean Six Sigma in the IT Sector

Information Technology (IT) organizations have more pressure to improve services and the capacity of their flow. In the quest to improve the way the organization is often used as the "Chosen One" strategy - Six Sigma is a widely popular. However, it is possible to integrate Lean and Six Sigma and reap the full benefits of these methods may bring to the table.

Is defined as a measure of quality, and strive to be as close to perfection Six Sigma is eliminating defects in any process (between the driving distance average and Six Sigma is near the limit specification) regulations. disciplined, data-driven approach and means - from production to the transaction. Products and Services To achieve Six Sigma process must not produce more than 3.4 defects per million opportunities.

Although production in the country of origin, Six Sigma, the IT operation is not a small part of the process is still in focus. When applied to the IT, Six Sigma aims to evaluate and improve internal processes like network speed and reliability are some of the results of the business process, such as how the system online purchase is made. or how to better support your customers. The actual implementation.

Large companies including Honeywell and Textron, Six Sigma has been for business, and often combined with lean manufacturing within the "brand" itself, the technology of production designed to eliminate non-value added processes. Other organizations that have a small Remodel DMAIC financial predators such as increasing process called. "Implementation" of

Headquartered in Bangalore, India, Wipro is one of the largest providers of IT services and product engineering companies, it has more than 100,000 employees and more than 55 delivery centers in more than 70 countries worldwide. In fact, Wipro, the Indian IT giants to decode the successful implementation of lean operation to improve a little practice for the provision of IT consulting services across their world.
Implementation of Lean / Six Sigma to your IT processes following benefits:.

1.Improving the efficiency and effectiveness of processes and IT.
2.Reduce overall operating costs.
3.Improve Customer Experience
4.Delivers business value faster.
5.Increase Employee Productivity
6.Improve product and service quality performance.
7.Enabling the ability to provide security and operational efficiency and control.
8.The bottom line here is that Six Sigma can be applied successfully in the project's process automation, ERP, decision / operational data warehouse software design, UI design, all in the company's customer service, business process out. source wait KPOs etc.

Lean Six Sigma methodology to be processed most thumbs up. But you need to know is --Six Sigma tools. No, you have to define a set of specifications yourself-- to your employees before you choose what your tools.

Read more: Lean Six Sigma in IT.

Thanks!

Newer Post Older Post